Effective Date: November 2024
Ace Shawarma & Burgers is committed to protecting your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy outlines how we collect, use, and protect the personal information of our customers and website visitors.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Such as your name, email address, and payment details when you make a purchase, sign up for promotions, or contact us.
- Technical Information: Including your IP address, browser type, and interactions with our website or social media pages to enhance user experience and analyze trends.
2. How We Use Your Information
Your personal information is used solely for the purposes for which it was collected or as otherwise permitted by PIPEDA:
- To process orders, complete transactions, and deliver services
- To communicate with you about our services, promotions, and updates (with your consent)
- To respond to inquiries or address concerns
- To comply with legal obligations or protect our business interests
3. Consent
By providing us with your personal information, you consent to its use in accordance with this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw your consent, please contact us directly.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share it only as follows:
- With Service Providers: Third parties who provide services on our behalf, such as payment processing, delivery, or marketing, are required to protect your information and only use it for specified purposes.
- For Legal Compliance: We may disclose information if required by law, regulation, or court order, or to protect our rights and comply with legal obligations.
5. Security Measures
We employ industry-standard security measures to protect your personal information against unauthorized access, disclosure, or misuse. However, no security measure is foolproof, and we cannot guarantee absolute security.
6. Your Rights
Under Canadian law, you have the right to:
- Access your personal information held by us
- Request corrections to your personal information if it is inaccurate or incomplete
- Withdraw consent for marketing communications by opting out via email or contacting us directly
If you wish to access or correct your personal information, please reach out to us with your request.
7. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and display relevant ads. You may choose to disable cookies in your browser settings, though this may impact website functionality.
8. Retention of Personal Information
We retain personal information only as long as necessary for the fulfillment of the purposes for which it was collected or as required by law. Once your information is no longer needed, it will be securely disposed of.
9. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with an updated effective date.
10. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Ace Shawarma & Burgers
Email: [email protected]